Terms & Conditions

Terms and Conditions of Use 99ka

Before creating an account or using any service on 99ka, you must read and fully understand the terms and conditions below. These form the legal basis governing the relationship between users and the 99ka platform.

Document information
Last updated 01/01/2026
Version 2.0
Language Vietnamese
Effective from 01/01/2026

Key Points You Need to Know

Before going into detail, below are the most important groups of rules that every 99ka user needs to understand.

Account Creation Terms

Users must be at least 18 years of age and are solely responsible for the accuracy of the information provided at registration. Each person may only hold one account on the system.

Transaction Regulations

All deposit and withdrawal transactions must follow 99ka's verification process. Suspicious transactions or those that violate regulations may be placed on hold for further review.

Promotion Terms and Conditions

Each promotion has its own wagering conditions and expiry period. Users must read the terms of each offer carefully before activating it to avoid losing their entitlements.

Account Security

Users are responsible for keeping their login credentials secure. 99ka is not liable for any damages arising from a user disclosing their password to a third party.

Prohibited Conduct

Fraud, use of automated software, exploitation of system vulnerabilities, or any conduct intended to gain unfair advantage is strictly prohibited. Violations will result in permanent account suspension.

Terms Updates

99ka reserves the right to update these terms at any time. Users will be notified, and continued use of the service constitutes acceptance of the latest version of the terms.


Important note: By registering or continuing to use the 99ka platform, you confirm that you have read, understood, and agree to all of the terms and conditions set out below. If you do not agree with any of these terms, please do not use our service.

01Platform Terms of Use

The 99ka platform provides online entertainment services including sports betting, online casino, fishing games, and bingo. To use any service on 99ka, you must fully meet the following conditions:

  • Age: You must be at least 18 years of age based on your actual date of birth. 99ka strictly prohibits underage individuals from accessing or using the service.
  • Legal capacity: You must be a legally competent individual, fully capable of being held responsible for your own actions under applicable law.
  • Voluntary: Registration and use of the service must be entirely voluntary. 99ka is not responsible if you are under external pressure when participating.
  • Accurate information: All information provided to 99ka during registration and use must be truthful, accurate, and up to date.

Users are solely responsible for ensuring that accessing and using 99ka services does not violate any laws or regulations applicable in their local jurisdiction. 99ka makes no representation regarding the legality of its services in any jurisdiction.

02User Account

Each user is only permitted to create and use a single account on the 99ka system. Owning multiple accounts — in any form — is considered a serious violation and may result in all associated accounts being suspended.

When creating an account, you agree to:

  • Provide your full name, date of birth, phone number, and accurate personal information as shown on a valid identity document.
  • Do not use another person's information to register an account.
  • Do not share your login credentials (username, password, OTP code) with anyone else.
  • Notify 99ka immediately if you detect unauthorized access to your account.

Identity verification (KYC) may be required before processing a withdrawal or when the system detects unusual activity. Users must cooperate by providing the required verification documents within the specified timeframe.

⚠ Note: 99ka reserves the right to temporarily suspend an account to conduct an investigation upon detecting any unusual activity, even before a formal violation finding has been made. The estimated investigation period will be communicated to the user.

03Deposits and Withdrawals

99ka supports popular payment methods available in Vietnam, including domestic bank transfers, VietQR, MoMo wallet, ZaloPay, and NAPAS. All transactions are conducted in Vietnamese Dong (VND).

Deposit regulations:

  • Only deposit funds from a bank account or e-wallet registered under the same name as the 99ka account holder.
  • Depositing funds from illegal sources or from third parties is not permitted.
  • Minimum and maximum deposit limits are specified on the deposit page and are subject to change over time.
  • 99ka is not responsible for delayed transactions caused by issues on the part of the bank or e-wallet provider.

Withdrawal regulations:

  • Withdrawal requests will only be processed after the account has completed KYC verification.
  • Bonus funds and promotional balances may be required to meet wagering conditions before withdrawal.
  • 99ka reserves the right to request additional documentation to verify the source of funds before processing a withdrawal.
  • Withdrawal processing time is normally within 1–3 business days depending on the method.

Any transaction showing signs of money laundering, fraud, or unclear origin will be rejected and reported in accordance with applicable law.

04Promotions & Bonuses

99ka regularly runs promotional programs for both new members and long-standing players. Each program has its own specific conditions and validity period, publicly disclosed on the promotions page.

  • Wagering Requirement: Most bonuses require users to complete a certain number of wagering rounds before withdrawing bonus funds. The specific wagering requirements are stated clearly in each program.
  • Usage period: Bonuses have an expiry period. If unused or if the wagering requirements are not completed within the allotted time, the bonus balance will be automatically forfeited.
  • One person – one offer: Each promotion applies only once per user, household, IP address, or device.
  • Right to refuse: 99ka reserves the right to deny or revoke a bonus if a user is found to be abusing promotions in an unintended manner.

Users should not activate a promotion without reading the terms carefully. Once a bonus has been accepted, the user is deemed to agree to all associated conditions and may not request cancellation or a refund.

05Prohibited Conduct

To maintain a fair and safe entertainment environment for all users, 99ka strictly prohibits the following actions:

  • Using automated software, bots, scripts, or technical tools to interfere with game outcomes or the transaction system.
  • Intentionally exploiting technical bugs or system vulnerabilities for personal gain. Upon discovering a bug, users are responsible for reporting it to 99ka immediately.
  • Creating multiple accounts to benefit from promotions intended for new members.
  • Conducting transactions for the purpose of money laundering or using 99ka as an illegal money transfer channel.
  • Colluding with other players to intentionally manipulate match or game outcomes (match-fixing, collusion).
  • Threatening, harassing, or engaging in inappropriate conduct toward 99ka staff or other users.
  • Using false personal information or impersonating another person when registering an account.
⚠ Consequences of Violation: Any violation listed above may result in permanent account suspension, full forfeiture of all balances (including real money), and reporting to the relevant authorities if necessary. 99ka employs a continuous monitoring system to detect violations.

06Security & Privacy

99ka is committed to protecting users' personal information in accordance with modern security standards. All data is transmitted over SSL-encrypted connections and stored on high-security server infrastructure.

Users are responsible for:

  • Use a strong password (at least 8 characters, combining uppercase letters, lowercase letters, numbers, and special characters).
  • Never disclose your password, OTP code, or login credentials to anyone, including 99ka staff.
  • Log out of your account after each session, especially on shared devices.
  • Enable two-factor authentication (2FA) if supported by the system to enhance account security.

Full details on how 99ka collects, processes, and protects personal data are presented in Privacy Policy. Users should read this document carefully before using the service.

07Limitation of Liability

99ka provides its services on an "as-is" basis and makes no implied warranties regarding the continuity or uninterrupted availability of the service. Specifically:

  • 99ka is not liable for damages resulting from service interruptions due to technical maintenance, system failures, or force majeure events.
  • 99ka is not liable for damages caused by users exposing their own login credentials.
  • Game results on 99ka are based on an independently certified RNG (Random Number Generator) system. 99ka does not interfere with game outcomes.
  • Users are solely responsible for their own betting decisions. 99ka is not obligated to refund lost bets under normal circumstances.

In all cases, the maximum liability of 99ka for any claim from a user shall not exceed the amount the user deposited into their account within the 30 days preceding the claim.

08Responsible Gaming

99ka encourages users to maintain healthy and controlled entertainment habits. The platform provides several tools and resources to help users manage their gaming activity:

  • Self-deposit limit: Users may request a maximum deposit limit to be set on a daily, weekly, or monthly basis.
  • Self-exclusion: Users may request to temporarily suspend or disable their account for a specified period.
  • Reality check: The system may periodically send reminders to users about the time spent and amount wagered.

If you or a loved one shows signs of problem gambling, please visit Responsible gaming for more information and support resources. 99ka strictly prohibits anyone under 18 years of age from using the service in any form.

09Account Closure and Lock

User self-account closure: You may request account closure at any time by contacting the 99ka support team. Prior to closure, any available balance (meeting withdrawal conditions) will be refunded upon request.

99ka account closure/suspension: 99ka reserves the right to temporarily suspend or permanently close an account in the following cases:

  • Violating one or more of the terms listed in this document.
  • Failure to complete identity verification (KYC) within the required timeframe.
  • Detection of fraudulent activity, money laundering, or legal violations.
  • Accounts with no activity over an extended period (inactive accounts).

When an account is suspended due to a violation, balances associated with the violating activity may be forfeited. Users have the right to appeal this decision within 30 days of receiving the notification.

10Changes to Terms

99ka reserves the right to modify, supplement, or replace any part of these terms and conditions at any time. When significant changes are made, users will be notified via:

  • Notifications displayed directly on the interface after login.
  • Email sent to the registered address (if available).
  • Prominent notice on the homepage or terms page.

Continuing to use 99ka services after the effective date of a new version of the terms is considered full and unconditional acceptance of those changes. If you do not agree with the new version of the terms, you have the right to request account closure before the effective date.

The current version of the terms is always updated and displayed on this page along with its effective date. All previous versions become invalid once a new version is published.

The current version of the terms (2.0) takes effect from 01/01/2026. If you have any questions about these terms, please contact the 99ka support team.

Understood the Terms? Join 99ka Today

We always strive to present our terms as clearly and plainly as possible. If you still have questions about any provision, feel free to contact the 99ka support team before registering — we are always ready to help.

When you are ready, create a free account to explore the full game lobby and exclusive offers available to new 99ka members.

24/7 Support
Contact us now for assistance
Vietnamese
Terms in Native Language
Tiếng Việt